Network Monitoring
Step into the world of Rapid Response Monitoring
What is network and server monitoring and how does it work?
Simply put, it’s an automated way for us to keep an eye on your network even when we’re not physically at your office to check on your systems. Our customized software agent is installed on your server(s) by one of our technicians and is configured to monitor certain aspects of your server and/or your network. It then sends the results to our systems in the form of data packets originating from your network (NOTE: there is absolutely zero data that is sent from us to you so you do not have to open a port in your firewall for our monitoring solution to work). Our software agent reports on the results of the checks that are configured on your systems and transmits those results to us as outbound traffic originating from your network. This could be, for example, a ping check to notify our experts of a branch office that is no longer able to communicate with the corporate office by way of a VPN tunnel. If the tunnel goes down and our agent is no longer able to ping (or “talk” to) the remote office then we are immediately notified of the failure and can respond to it before you know it’s a problem. Monitoring your servers and network devices in this way is a proactive method of providing support to your company. Why wait until a problem happens? That strategy will often cost your business a lot more money because of lost productivity due to network downtime and paying someone to troubleshoot to try to figure out what the problem is. By monitoring your network we’ll know exactly what the problem is if one happens. And, we can resolve the problem before it becomes a costly issue. How can this not make sense?!!!
Does your current provider offer this level of service? If not then it’s time to call Spartan Networks and move your company forward into the 21st century. Our phone number is (214) 227-8679 or you can email us at info@spartan-networks.com.
OK, so now that you know how it works we’re sure you must have some questions about why you should give this technology further consideration. Maybe you’re wondering if it’s going to cost you your first-born child’s left arm to benefit from this technology! We understand and we can happily say that you will not need to sacrifice your child’s precious limbs to benefit from our service. Seriously, we’re very excited about making that guarantee to you … and your family.
Why should you have your network monitored?
- It allows our team to monitor your network 24x7
- Our monitoring is performed automatically
- Improved response times for problem resolution
- Prevents costly server and network downtime
- Prevents lost productivity
- Because it’s the smart thing to do if you want to stay on track
- Proactive support and problem resolution
- Dramatically reduce server and network downtime
- Trend analysis and reporting over time
- Server patch management
- Spot hardware failures before they happen
- Identify performance issues
- Network security checks
- Verify that data backups are working properly
Bottom Line: Faster, more accurate and less frustrating IT support experience
The Spartan Networks™ 24x7 Monitoring Solution
By choosing to have Spartan Networks monitor your servers and other areas of your network you realize several benefits at a very low cost when compared with other providers. With the Spartan Networks™ 24x7 Monitoring Solution our team is alerted to server problems before you even realize (in most cases) that there is a problem. As a result, we are better able to provide your organization with proactive maintenance instead of reactive (and often more costly) maintenance. In addition, our systems will automatically generate an email alert and create a support ticket in our online help desk system. Our help desk systems will then alert all available technicians to the problem which then allows us to take action and begin working on the issue immediately. You, in turn, are alerted of the issue via email by our ticketing system and, with your client login to our web portal, can track and manage the workflow of any open issue as it occurs in real time.
Does your current provider offer this same level of service? If not, we invite you to consider Spartan Networks!
Additional Monitoring Solutions:
- Asset Inventory and Tracking
- Software License Management
- Workstation Monitoring
- Reporting: Daily, Weekly & Monthly
- Website Monitoring